Event Contact Information & Official Vendors

Some exhibitors are being contacted by fake or unofficial companies offering travel arrangements, hotel rooms, attendee lists, and more. If solicited by a company not associated with Switchback, please beware. For any questions concerning unofficial vendors. please contact our Customer Service department at 207.842.5508 or customerservice@divcom.com.

Following is a list of the specific person or department you should contact for assistance with various services and questions:

Switchback Team

General Information Exhibitor Resource Center Move-in / Move-Out Schedule	Customer Service Team Phone: 207.842.5508 customerservice@divcom.com
Rules & Regulations Booth Approvals Food Permits	Cassady Applegarth Phone: 207.842.5622 capplegarth@divcom.com
Exhibitor Badge Registration Customer Invitations	Registration Team registration@divcom.com
Marketing Opportunities Advertisements, Sponsorships	Beth Gordon Phone: 949.293.1378 bgordon@divcom.com
Press Information	Michael Collins michael@palemorning.com
Conferences	Caitlin Ewing Phone: 207.842.5628 cewing@divcom.com

Event Venue

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Gaylord Opryland Resort & Convention Center

2800 Opryland Dr, Nashville, TN 37214

Venue Website

Hotel Information

Official Housing Partner

Phone: 1.800.803.5804
switchback@onpeaksupport.com

Decorations & Furnishings

Custom Design
Booth Package
Signs
Furnishings
Accessories
Flooring
Sign Rigging
Labor & Material Handling

Exhibitor Questions
Phone: 888.508.5054 - (Includes a call back option after 1 minute of holding)
Text: 888.508.5054
Live Chat

Submitting Orders
Please note this email address is for submitting orders ONLY. Forms will be processed and exhibitors will receive email confirmation within 3 business days
exhibitorsupport@freeman.com

Custom Exhibit Design
Exhibit options beyond what is offered online from Freeman.
solutions@freeman.com

International Exhibitors
International exhibitors can use this email address when necessary if the channels of communication listed above are not effective given time zone differences
internationalsupport@freeman.com

Shipping

Phone: +1.512.982.4187 and +1.817.607.5183
Toll Free US & Canada: (800) 995.3579
exhibit.transportation@freeman.com

Utilities & Other Services

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Gaylord Opryland Resort & Convention Center

Electricity
Telephone & Internet
Security

Phone: 615-458-6390

Lead Retrieval / Badge Scanning

Phone: 1.800.746.9734

xpressleadpro@maritz.com

Audio Visual

Audio Visual Equipment Computers Rigging Lighting	Phone: 615.332.2499 haley.simons@encoreglobal.com